Terms of Service
Effective Date: March 3, 2026 | Last Updated: March 3, 2026
Please read these Terms of Service ("Terms") carefully before using the services offered by Drivv AI ("Drivv AI", "we", "us", or "our"). By accessing or using our website at www.drivvai.com or our revenue intelligence platform (collectively, the "Services"), you agree to be bound by these Terms. If you do not agree, do not access or use the Services.
1. Acceptance of Terms
These Terms constitute a legally binding agreement between you and Drivv AI. By creating an account, requesting a demo, or otherwise accessing the Services, you represent that you are at least 18 years of age, have the legal capacity to enter into this agreement, and agree to these Terms and our Privacy Policy, which is incorporated herein by reference.
If you are accessing the Services on behalf of an organisation, you represent and warrant that you have authority to bind that organisation to these Terms, and references to "you" include that organisation.
2. Description of Services
Drivv AI provides a revenue intelligence platform designed for automotive parts distributors and manufacturers. The Services include, without limitation, AI-powered lead scoring and prioritisation, pricing optimisation tools, inventory demand forecasting, competitor price monitoring, customer retention analytics, and business development automation tools (collectively, the "Platform").
We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.
3. Account Registration and Security
To access certain features of the Services, you must register for an account. You agree to: (a) provide accurate, current, and complete information during registration; (b) maintain and promptly update your account information; (c) maintain the security of your login credentials; (d) notify us immediately of any unauthorised access to or use of your account; and (e) accept responsibility for all activities that occur under your account.
We reserve the right to suspend or terminate accounts that provide false information, violate these Terms, or engage in fraudulent or harmful conduct.
4. Subscription, Fees and Payment
Access to the Platform is provided on a subscription basis. Subscription fees, billing cycles, and plan details are presented at the time of sign-up or as agreed in a separate order form. All fees are quoted in US dollars and are non-refundable except as required by law or expressly stated otherwise.
You authorise Drivv AI to charge your designated payment method on a recurring basis according to your subscription plan. If payment fails, we may suspend your access to the Services until payment is resolved. Prices are subject to change upon 30 days' written notice.
5. Acceptable Use
You agree not to use the Services to:
- Violate any applicable federal, state, local, or international law or regulation.
- Infringe upon the intellectual property rights of Drivv AI or any third party.
- Transmit any unsolicited or unauthorised advertising, promotional material, or spam.
- Introduce malware, viruses, or any other harmful code.
- Attempt to gain unauthorised access to any systems, data, or networks connected to the Services.
- Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Platform.
- Use the Services to build a competing product or service.
- Resell, sublicense, or transfer access to the Services without our prior written consent.
- Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Services.
We reserve the right to investigate and take appropriate legal action against violations, including termination of access and cooperation with law enforcement.
6. Intellectual Property
The Services, including all software, algorithms, models, designs, text, graphics, logos, and trade names, are the exclusive property of Drivv AI or its licensors and are protected by applicable intellectual property laws. Nothing in these Terms grants you any right, title, or interest in or to the Services except the limited right to use them as expressly set forth herein.
You retain all rights to the data and content you upload or submit to the Platform ("Customer Data"). By submitting Customer Data, you grant Drivv AI a limited, non-exclusive licence to process and use that data solely to provide and improve the Services.
7. Confidentiality
Each party agrees to keep confidential the other party's non-public, proprietary, or confidential information ("Confidential Information") and not to disclose it to third parties without prior written consent, except as required by law. Drivv AI will treat Customer Data as Confidential Information. Obligations of confidentiality do not apply to information that is or becomes publicly available through no fault of the receiving party.
8. Disclaimers and Limitation of Liability
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DRIVV AI, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR DATA, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATED TO THE SERVICES SHALL NOT EXCEED THE GREATER OF $100 USD OR THE AMOUNTS PAID BY YOU TO DRIVV AI IN THE TWELVE MONTHS PRECEDING THE CLAIM.
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability. In such jurisdictions, the above limitations apply to the greatest extent permitted by law.
9. Indemnification
You agree to indemnify, defend, and hold harmless Drivv AI and its officers, directors, employees, agents, and licensors from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of or inability to use the Services; (b) your violation of these Terms; (c) your violation of any rights of a third party; or (d) any Customer Data you submit to the Platform.
10. Term and Termination
These Terms are effective as of your first access to the Services and continue until terminated. Either party may terminate these Terms upon 30 days' written notice. We may terminate your access immediately upon notice if you breach these Terms or engage in conduct we determine to be harmful or illegal.
Upon termination: (a) your right to access the Services ceases immediately; (b) we may delete your account and Customer Data after a reasonable retention period; and (c) provisions that by their nature should survive termination shall survive, including Sections 6, 7, 8, 9, 11, and 12.
11. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or the Services shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, except that either party may seek injunctive or other equitable relief in any court of competent jurisdiction. The arbitration shall take place in Delaware. Judgment on the arbitration award may be entered in any court having jurisdiction.
Class Action Waiver. You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
12. General Provisions
Entire Agreement. These Terms, together with the Privacy Policy and any order forms or agreements entered into between the parties, constitute the entire agreement between you and Drivv AI with respect to the Services and supersede all prior agreements.
Waiver. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
Severability. If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent possible, and the remaining provisions will remain in full force.
Assignment. You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms without restriction.
Modifications. We reserve the right to update these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website. Your continued use of the Services after the effective date constitutes acceptance of the revised Terms.
13. Contact
If you have any questions about these Terms, please contact us: