Privacy Policy
Effective Date: March 3, 2026 | Last Updated: March 3, 2026
This Privacy Policy describes how Drivv AI ("Drivv AI", "we", "us", or "our") collects, uses, discloses, and protects information about you when you visit www.drivvai.com (the "Site") or use our revenue intelligence platform and related services (collectively, the "Services"). By using the Services, you agree to the practices described in this policy.
1. Information We Collect
1.1 Information You Provide Directly. We collect information you provide when you request a demo, create an account, fill out forms, or contact us. This includes your name, email address, phone number, company name, job title, and any other details you choose to share.
1.2 Information We Collect Automatically. When you visit our Site, we automatically collect certain technical information, including your IP address, browser type and version, operating system, referring URLs, pages viewed, time spent on pages, and the date and time of your visit. We collect this information using cookies, web beacons, and similar tracking technologies.
1.3 Information From Third Parties. We may receive information about you from third-party sources, such as CRM platforms, data enrichment providers, or business partners, to the extent permitted by applicable law and consistent with those third parties' privacy policies.
1.4 Platform Data. If you are a customer using our Services, we process business data you or your organisation provide, such as customer account lists, order histories, pricing data, and inventory information, solely to deliver the Services.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our Services and website.
- To respond to your inquiries and schedule product demonstrations.
- To send you transactional emails, account notifications, and service updates.
- To send marketing and promotional communications, where you have opted in or where permitted by law, with the ability to opt out at any time.
- To analyse usage patterns, monitor performance, and improve our platform features.
- To detect, prevent, and respond to fraud, security incidents, or other illegal activity.
- To comply with applicable laws, regulations, legal process, and enforceable government requests.
- To enforce our Terms of Service and other agreements.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to operate our Site, remember your preferences, and understand how visitors interact with our content. The types of cookies we use include:
- Essential Cookies: Necessary for the Site to function. These cannot be disabled.
- Analytics Cookies: Help us understand how visitors use our Site (e.g., pages visited, time on site). We use this data only in aggregate.
- Marketing Cookies: Used to deliver relevant advertising and track campaign effectiveness.
You can control cookies through our cookie consent banner or your browser settings. Please note that disabling certain cookies may affect site functionality. Your consent choices are stored locally and respected on future visits.
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our Site and delivering our Services (e.g., email delivery, form processing, cloud hosting, analytics), subject to confidentiality obligations.
- Business Transfers: If we merge with, are acquired by, or sell substantially all of our assets to another company, your information may be transferred as part of that transaction.
- Legal Compliance: When we believe disclosure is required by applicable law, subpoena, court order, or to protect the rights, property, or safety of Drivv AI, our users, or the public.
- With Your Consent: For any other purpose with your prior consent.
5. Data Retention
We retain personal information for as long as necessary to fulfil the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we securely delete or anonymise it.
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location and applicable law, you may have rights with respect to your personal information, including:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to certain exceptions.
- Opt-Out of Marketing: Unsubscribe from marketing emails at any time by clicking "unsubscribe" in any email or contacting us directly.
- Do Not Sell: We do not sell personal information. If this changes, we will update this policy and provide opt-out rights as required by applicable state law.
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.
8. California Privacy Rights (CCPA/CPRA)
California residents have specific rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). These rights include the right to know what personal information we collect, the right to delete, the right to correct, and the right to opt out of the sale or sharing of personal information. We do not sell or share personal information as defined under California law. To submit a verifiable consumer request, contact us at [email protected].
9. Children's Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it.
10. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised effective date. Your continued use of the Services after changes take effect constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: